Course Information
This course is designed to provide middle-level managers in Food Services operations with an introduction to interpreting data related to labour management. Participants will learn to analyse information from diverse sources, including balance sheets, profit and loss statements, and point-of-sale data. The course equips managers with the skills to effectively manage labour-related levers, optimising workforce efficiency and productivity.
Learning Outcomes
The course aims to equip participants with a comprehensive understanding of labour management through the lens of data analysis.
By the end of this course, participants will possess the skills and knowledge required to leverage data effectively in labour management, ensuring organisations make data-driven decisions to optimise productivity, reduce costs, and adapt to changing workforce dynamics.
Course
Schedule
Course Date: TBC
Application Period: TBC
Time: 9am to 6pm
Duration: TBC
Delivery Mode: Classroom
Venue: Ngee Ann Polytechnic
Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.
Lesson Plan
1. Costs
2. Efficiency/Productivity
3. Metrics to measure labour cost efficiency (type of data to collect)
4. Visualising historical data
5. Identify cyclicality, seasonality, peak periods – allows for simple forecasting
6. Decision-making
a. Types of decisions to make
7. More data collection to identify better understand factors that are driving/reducing productivity?
8. Is there any labour redundancy? Can it be mitigated by seasonal hiring of temp staff? How much additional labour is required?
Certification
A Certificate of Completion will be awarded to learner who achieve at least 75% attendance and pass all required assessment(s).
A Certificate of Attendance will be awarded to learner who meet the 75% attendance requirement.
Entry Requirements
Practical work experience in middle- to senior-level managerial role, comfortable and proficiency in working with data, including the ability to understand and interpret data sets. C
Effective in using online resources for research and information gathering. Experience in middle-level management role, showcasing an understanding of organisational dynamics, decision-making processes, and team leadership.
Course Fees
Funding period is from 30 Jan 2024 to 30 Sep 2024.
SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.
Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.
Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.
Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM
GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024. As such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)
Note:
- The fees below are determined based on prevailing funding policies and subject to review and revision.
- Please refer to our FAQs for more information.
Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.
| Applicants / Eligibility | Fees |
|---|---|
| Full Course fee | $517.75 |
| Enhanced Training Support for SMEs for Singapore Citizen | $60.33 |
| Enhanced Training Support for SMEs - SPR & LTVP+ | $60.33 |
| SkillsFuture Mid-Career Enhanced Subsidy for Singapore Citizen aged 40 and above | $60.33 |
| SkillsFuture Baseline Funding for Singapore Citizen Aged Below 40 | $155.33 |
| SkillsFuture Baseline Funding for SPR/LTVP+ | $155.33 |