Specialist Diploma in Digital Branding & Social Media Strategies

Offered by School of Film & Media Studies

Post-Diploma / 1 year / TGS-2023019763

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Certification
Entry Requirements
Course Fees

Course Information

This part-time Specialist Diploma in Digital Branding & Social Media Strategies (SDDBS) is in line with transformation of marketing brought by digital disruption across all industries and sectors. The course aims to equip participants for digital marketing job roles, which entails planning and executing campaigns that require a wide range of digital skills in areas such as digital branding, social media marketing, search engine marketing, content creation and design, content marketing, email marketing, display advertising, brand storytelling, issues and crisis management, and data analytics and reporting. Participants will learn to plan a digital campaign by considering the business and its brand as a whole, its place in the broader economy and society, and the sentiments and needs of its stakeholders. A thorough understanding of the brand challenges and stakeholders shall lead to effective messaging, compelling content, timely execution and sound evaluation strategies.


Modules offered for Oct Intake (Application Period: 1 Jun – 11 Aug)

Creative Content Development – Part of Post Diploma Certificate in Social Media Marketing & Brand Management (SDDBS1) < Click to apply

Issues & Crisis Management – Part of Post Diploma Certificate in Social Media Marketing & Brand Management (SDDBS1)* < Click to apply

Social Media Strategies – Part of Post Diploma Certificate in Social Media Marketing & Brand Management (SDDBS1) < Click to apply

*If you are keen to take up the full qualification, please sign up for the Specialist Diploma in Digital Branding & Social Media Strategies. The module(s) listed above is/are standalone modular course(s).

Learning Outcomes

No. Course / Learning Objectives
1 Craft brand stories through different content types by using design and video tools to deliver effective social content to target audiences, including social videos, blogs, infographics, landing pages and user-generated content.
2 Able to identify potential issues through social listening and effectively execute a crisis plan using digital assets.
3 Plan and execute web, search engine optimisation / marketing, marketing database, email, social media and display advertising campaigns.
4 Identify trends and insights, and optimise spend and performance based on those insights.
5 Measure and report performance of digital marketing campaigns, and assess them against goals (ROI and KPIs).
6 Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

 

*For WSP participants, the industry involvement (co-development, co-delivery and co-validation) shall be 50% of the entire course in the form of workplace supervision and mentorship by WSP companies through the implementation of a mandatory OJT blueprint. The OJT blueprint shall be reviewed and approved by NACE before it can be implemented.

Course 
Schedule

Application Date: TBC
Class Start Date: TBC, Register Interest Now for Apr 2025 Intake
Training Days: Tue (1830 – 2130), Wed (1830 – 2130), Sat (0900 – 1800, alt. weeks)
Mode of Training: Classroom, Synchronous eLearning, Asynchronous eLearning

PDC 1

Class Day(s): 2 evening sessions per week & every Sat
Time: Weeknights 6.30pm to 9.30pm (Tue & Wed) / Sat 9am to 6pm

Online Synchronous: Every Tue and Wed evening (most weeks)
Face-to-Face Classes: Every other Saturday
Asynchronous: 1 hr a week

 

Please note that Modules 1 and 2 will last for 5 weeks each and will run consecutively:-

2 weeknight classes per week at 3 hrs per session → 24 hrs (3 hrs x 8 sessions)

  • Weeks 1,2,3,4

Saturday classes → 16 hrs (8 hrs x 2 sessions)

  • Weeks 3, 5

Online Asynchronous (self-directed) → 5 hrs (1 hr x 5 weeks)

Total: 45 hours/module

 

Please note that Module 3 will last for 7 weeks and will run as follows:-

2 weeknight classes per week at 3 hrs per session → 30 hrs (3 hrs x 10 sessions)

  • Weeks 1, 2, 4, 5, 6

Saturday classes → 24 hrs (8 hrs x 3 sessions)

  • Weeks 3, 5, 7

Online Asynchronous (self-directed) → 6 hrs (1 hr x 6 weeks)

Total: 60 hours/module

 

Total hours →

Module 1 – 45 hours

Module 2 – 45 hours

Module 3 – 60 hours

Total for PDC2: 150 hrs

Total no. of weeks for PDC1 → 17 weeks*

*Please note that lessons affected by public holidays shall be rescheduled on another day; students will be informed accordingly at the start of each module.

 

Delivery Mode: Face-to-face & Home-based Learning (Async & Sync)

Venue: Ngee Ann Polytechnic/Online

 

PDC 2

Class Day(s): Consultations on weeknights & 3 Saturday classes

Time: 6-10pm (consultations), 9am-6pm (Saturdays)

Online Synchronous: Consultations (4 x 1 hr consultation per student)
Face-to-Face Classes: Saturdays
Asynchronous: 122 hours throughout the semester

 

Public Run students will be required to attend lessons and consultations based on the following schedule:

4 weeknight consultations at 1 hr per session, per student

Saturday classes → 24 hrs (8 hrs x 3 sessions)

Asynchronous (self-directed) → 122 hours

Total: 150 hours for both modules

 

Total hours →

Module 1 – 60 hours

Module 2 – 90 hours

Total for PDC2: 150 hrs

 

Delivery Mode: Face-to-face & Home-based Learning (Async & Sync)

Venue: Ngee Ann Polytechnic/Online

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Post-Diploma Certificate in Social Media Marketing & Brand Management (TGS-2023019764)

This certificate aims to equip participants with brand building knowledge and will provide the necessary fundamentals to become effective digital marketers.

Module
Creative Content Development (45 hours)
This module focuses on how digital story telling can help brands showcase their philosophy, vision, products and services to drive profitable customer action. Participants will learn design and video tools to deliver effective social content to target audiences, including social videos, blogs, infographics, landing pages and user-generated content. Participants will also learn different content marketing metrics, including consumption metrics, retention metrics and engagement metrics to measure the effectiveness of content.
Module
Issues & Crisis Management (45 hours)
This module explores how organisations and brands can be better prepared for situations arising from social media that may pose a threat to their global reputations. Based on latest crisis case studies, participants are expected to investigate and craft solutions to manage and mitigate different levels of risks facing an organisation. As crisis management can no longer be limited to those assigned to the task, the team must learn to survive turbulent times by leveraging on a strategic framework that helps brands prevent, mitigate and resolve social media crises.
Module
Social Media Strategies (60 hours)
This module introduces a strategic planning framework to help companies increase brand recognition, brand loyalty and boost conversion rates. Participants will learn to develop a social media plan as part of an organisation's corporate and/or marketing strategy; this will encompass conducting channel and engagement strategies, tactics, implementation plans, budget and success metrics. Participants will also be exposed to social listening and monitoring, and learn to use analytics and community management tools that are widely used by marketers and brands. This module also aims to make marketers more productive and better at making optimal decisions. They will learn to deliver value for the brand by leveraging on descriptive, predictive and prescriptive analytics to comprehend, forecast and formulate solutions. Participants will learn how to use data analytics tools to evaluate and mine customer sentiments in order to make decisions and support marketing activities.
Post-Diploma Certificate in Digital Marketing Practicum (TGS-2023019765)

This certificate aims to equip participants with the knowledge to plan, execute and evaluate digital marketing campaigns and projects effectively.

Industry-based Project (IBP)
For non-WSP participants (150 hours)

Module
Industry-based Project (IBP) 1 - Proposal (60 hours)
This project-based module aims to equip students with the knowledge and skills to put together a real-world integrated marketing plan that they will execute for an actual business or organisation.
Module
Industry-based Project (IBP) 2 - Implementation (90 hours)
This project-based module aims to help students hone their technical skills and competencies as they implement the industry-based project they proposed for IBP 1. Students will be exposed to the real-world challenges of campaign implementation, including project management, stakeholder and partnership management, budget allocation, and success tracking.

Trainer's Profile

Ahsan Uddin Shan
A product of Central Saint Martins London, Ahsan Uddin Shan brings a wealth of expertise and a passion for pushing creative boundaries.  Driven by a passion for innovation and collaboration, Shan is an educator and forward-thinking innovator with a unique combination of creativity, strategic thinking, and technical expertise. Shan has a proven track record of driving successful projects across a diverse range of industries and domains. His passion for collaboration has led him to drive successful projects across diverse industries and domains.    Shan has collaborated with renowned organizations both locally and internationally, including MBS, Mothership, Disney Singapore, Singapore Sports Council, Ministry of Education, Ministry of Transport, Inland Revenue Authority of Singapore (IRAS), Unilever Singapore and the Singapore Exchange.   The projects he has been involved in include:  
  • ArtScience Museum (ASM) Marina Bay Sands (MBS): Evergreen social media campaign on TikTok for ASM. 
  • Mothership: Content creation project, investigating the TV Show VR Man to uncover the origin and disappearance of the show. 
  • Marina Bay Sands (MBS): UX design project: Redesigned MBS Facebook & Instagram chatbots for MBS, making them more accessible and enticing for a seamless user experience. 
  • roger&sons: Design experience project centered on designing and creating content for both physical and online platforms, aimed at promoting sustainability and the principles of sustainable wood logging. 
  • Ngee Ann Polytechnic Innopoly 2020: Led the branding project. The responsibilities included defining the visual elements, messaging, and overall strategy to create a cohesive and impactful brand presence.  
Shan is currently serving as an educator at the School of Film and Media Studies. In his role as a course lead and lecturer, Shan remains at the forefront of emerging trends and technologies within the field. This allows him to impart cutting-edge knowledge to his students.  
Christina Jimenez

Christina Jimenez holds a Master of Education Degree from the University of Melbourne as well as a Master of Mass Communication Degree from Nanyang Technological University.  

Her areas of expertise are in Marketing, Copywriting, Brand Storytelling, Creative Conceptualisation, Advertising, Public Relations, Learning and Development and Mass Communication. 

Prior to teaching, Christina worked in advertising agencies McCann Worldwide and JWT, where she created campaigns for brands under Jollibee, Coca-Cola, and Unilever. 

Currently, Christina is a Senior Education Specialist in the School of Film & Media Studies at Ngee Ann Polytechnic. She is also the Course Lead for the Part-time Diploma in Digital Communication at NP's CET Academy. She is passionate about using educational technologies in her teaching and learning practices and she strives to equip fellow educators with the skills and knowledge to use these technologies confidently and effectively.  

Najib Ahmad 

Najib Ahmad has 18 years of experience in communications, including the last 10 years at Ngee Ann Polytechnic (NP) handling digital marketing, business development, and training/education. He oversees marketing strategies to drive enrolment and build NP's brand as a training centre for continuous learning. Prior to NP, he spent 6 years in PR, managing communications and thought leadership campaigns for corporations such as Qatar Airways, Honeywell Aerospace, Microsoft, EMC, eBay, FedEx, and Fonterra.

Najib’s area of expertise is in the field of Digital Marketing & Communications.

As a lecturer in Public Relations and Digital Marketing, Najib won the School Teaching Award and was instrumental in implementing industry-in-curriculum, partnering with government agencies, NGOs and MNCs to expose students to real-world projects.

Najib is the Capstone Supervisor for final-year full-time students who opt for the marketing communications specialisation and is the Course Lead for the Specialist Diploma in Digital Branding & Social Media Strategies programme for adult learners.

Certification

1 Specialist Diploma
2 Post-Diploma Certificates
6 Modules

Certification

You are required to complete 2 post-diploma certificates within 2-year validity period to be awarded the Specialist Diploma qualification.


Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

A local Polytechnic Diploma or Degree in any discipline with at least one (1) year of relevant work experience.

Recognition of Prior Learning (RPL)

Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Course Fees

Funding period for this course is from 16 Oct 2017 to 31 Dec 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory. The credits can be used on top of existing course fee subsidies/funding. This is only applicable for self-sponsored applicants and must be applied via the SkillsFuture Portal. More details on the SkillsFuture Credit Claims will be advised upon admission into the course.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. Refer here for course fees for SBMCs.

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)

Note:

  • Please refer to our FAQs for more information.
  • The fees below are determined based on prevailing funding policies and subject to review and revision.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full Course fee$7978.80
PR Sponsored by SME$830.82
Singapore Citizen Sponsored by SME$830.82
Singapore Citizen Aged 40 & Above$830.82
Singapore Citizen Aged Below 40$1196.82
Singapore PR$3191.52
Long-Term Visit Pass Plus$7978.80