Course Information
Sometimes it can be really hard to truly understand what the customer is looking for and where needs meet (possible) solutions you have to offer, right?
In this training you will explore a way to fully understand the needs, and more importantly the underlying needs, of your customer(s), while building and maintaining bonds and trust. You will learn how sales and selling has evolved and how this change is impacting the way in which salespeople engage with customers. In addition, the program looks at ways to stimulate open dialogue, focusing on a tailor-made solution, based on shared vision.
Real Solution Selling is part of the training programmes under the START REVERSE suite of courses consisting of Experience STARs Bootcamp, Introduction to EPIC Leadership and Revenue Optimization.
Who is the target audience:
Sales Directors, managers and professionals looking to improve the impact of their selling approach.
Learning Outcomes
- Learn about the sales process and explore Solution Selling
- Discover Solution Selling as a philosophy and learn how to carry it out
- ‘Transform customers into ambassadors by creating inspiring moments
- Using context-based selling – getting to the customer’s “why” to create the perfect solution
- Explain the difference between “context-based selling” and the “classic sales procedure”
- Identify customer’s needs based on the theory of Solution Selling
- Prepare and demonstrate a sales pitch
Course
Schedule
Course Date: TBC
Application Period: TBC
Duration: 1 day
Time: 9am to 6pm
Delivery Mode: Synchronous e-Learning
Venue: Online
Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Certification
Participants must meet at least 75% attendance and pass all required assessment(s).
Course Fees
Funding period is from 16 Dec 2019 to 30 Sep 2024.
SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.
Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.
Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.
Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM
GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024.
Note:
- The fees below are determined based on prevailing funding policies and subject to review and revision.
- Please refer to our FAQs for more information.
Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.
| Applicants / Eligibility | Fees |
|---|---|
| Full course fee | $535.00 |
| Singaporeans aged below 40, Permanent Residents & **LTVP+ qualified for SkillsFuture Funding | $160.50 |
| Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy | $60.50 |
| Singaporeans, Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs | $60.50 |
| Others (and Repeat Students) | $535.00 |