Part-time Diploma in Business Practice (Administration & Management)

Part-time Diploma / 2.5 years / TGS-2024042256

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Course Information

Learning Outcomes

Course Schedule

Lesson Plan

Certification

Entry Requirements

Course Fees

Course Information

For an organisation to run smoothly, efficient management of its information is vital, especially in the current competitive market and digital age. This means efficient planning, administering, and managing processes and resources in a methodical manner so that you can assist companies and businesses to soar to greater heights.

Skills-Based Modular Courses (SBMC)

The Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma.

The SBMCs are modules selected from part-time diploma programmes and candidates may choose to complete the remaining modules within the validity period to be awarded the full diploma qualification. The validity period is 5 years for a CET Diploma, up to 4 years for an Advanced Diploma, and 2 years for a Specialist Diploma and Diploma (Conversion).

Skills-Based Modular Courses (SBMC) are available for this programme. Please view Lesson Plan to find relevant SBMC.

Learning Outcomes

Upon completion of the part-time diploma, the graduate would:
• have acquired a working knowledge of managing human resource, digital marketing strategies and entrepreneurial strategies;
• be able to plan, administer and improve business operations and governance in the areas of service operations, business communications and corporate governance;
• be able to apply fundamental knowledge and skills in business analytics, accounting & finance, and international business & economics;
• be able to apply digital skills, green skills and I4.0 skills in supply chain management to create innovative business models for a sustainable future;
• have adopted a more global and professional outlook;
• have developed critical core skills, particularly creative thinking, self-management and influence which are essential for supporting business transformation;
• be able to demonstrate greater confidence, resourcefulness and a more enquiring, enterprising and quality-focused mindset; and
• be more equipped for further education and career advancement, with a mindset of independent life-long learning.

Course description
The Diploma in Business Practice (Administration & Management) (DBAM3) is a part-time CET course, consist of the following modules:
1) People & Culture (60hrs)
2) Digital Marketing Strategies for Success (60hrs)
3) Entrepreneurial Strategies for Business Management (60hrs)
4) Service Operations Management (60hrs)
5) Effective Business Communication (60hrs)
6) Law & Governance (60hrs)
7) Business Statistics & Applications (60hrs)
8) Accounting & Finance (60hrs)
9) International Business & Economics (60hrs)
*Elective: choose 2 out of 4 (4, 5, 6 & 7)
10) *4 – Business Analytics (60hrs)
11) *4 – User-centred Design in Business (60hrs)
12) *4 – Emerging Practices in Business (60hrs)
13) *5 – Sustainable Business (60hrs)
14) *5 – Circular Economy (60hrs)
15) *5 – Environmental, Social and Governance & Business Ethics (60hrs)
16) *6 – Global Trade & Forwarding Management (60hrs)
17) *6 – Global Transportation Management (60hrs)
18) *6 – Warehouse & Fulfillment Management (60hrs)
19) *7- Supply Chain Integration (60hrs)
20) *7 – Supply Chain Technology & Sustainability (60hrs)
21) *7 – International Procurement & Supply Management (60hrs)

Course
Schedule

Course Date: TBC
Application Period: TBC, Register Interest Now for Apr 2025 Intake

Class Day(s): Mon, Tue, Wed and Thu
Time: 6.30pm to 10pm
Delivery Mode: Classroom, Synchronous eLearning, Asynchronous eLearning
Venue: Ngee Ann Polytechnic/Online

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Certificate in Business Fundamentals TGS-2024042256

Business Statistics & Applications

Students will be introduced to the basic concepts of statistics for decisionmaking in the business world. They will be taught how to organise and analyse data, and interpret the results. Student will learn to create, capture and manipulate data in spreadsheet formats to help businesses solve business problems and improve business operations and processes. Students will also learn to organise and present data using spreadsheets to aid in their analysis and interpretation.

Accounting & Finance

This module provides students with basic accounting and finance knowledge. Students will be taught how to interpret and use financial accounting information for decision-making. This module will also cover budgeting, financing strategies, working capital management as well as capital investment analysis.

International Business & Economics

This module provides students with an understanding of the importance of globalisation, the need for cultural knowledge and micro and macroeconomic concepts in a global business setting in order to describe and explain how markets and economies function as well as the various considerations businesses have when operating in an international setting. Students will see how governance and innovation in businesses is impacted by different forms of competition, major macroeconomic factors, globalisation and cultural differences.

Certificate in Business Management - TGS-2024042256

People & Culture

This module empowers learners to design inclusive cultures through the interdisciplinary blending of organisational psychology and human capital management principles. Learners will learn about creating positive employee experience through topics that include talent attraction and selection, talent development, rewards and performance management and employee relations.

Digital Marketing Strategies for Success

This module offers a comprehensive exploration of the fundamental principles of marketing which spans from traditional to digital media to deliver customer value and engagement with the use of social networks and technologies. It equips learners with the knowledge and applications of digital marketing frameworks and to implement competitive digital marketing strategies to navigate today’s ever-evolving business landscape.

Entrepreneurial Strategies for Business Management

In this module, the principles of entrepreneurship intersect with business management. This helps business managers to bring modern solutions to modern businesses. The key focus of this module is to introduce new product and service ideation, design thinking and lean start-up technology to learners. They will learn to generate innovative ideas to capture new market opportunities. As risk is a big part of innovation, learners till learn customer validation process to manage risk. Learners will gain practical insights into managing businesses with an entrepreneurial mindset and thrive in a competitive business landscape.

Certificate in Business Operations & Governance - TGS-2024042256

Effective Business Communication

This is a practical module that aims to develop effective and persuasive written and spoken business communication skills. Learners will develop their confidence in writing effective business messages and to make impactful business presentations. They will also learn personal branding skills and employment communication skills. For employment communication skills, learners will learn to write a persuasive resume and master job interview skills. Lessons are conducted in workshops with practical assignments and role-plays.

Service Operations Management

This module introduces students to the principles of service, operations and customer relationship management (CRM) in service organisations. Key concepts covered include service encounters, service excellence and customer loyalty, service psychology, service quality, forecasting demand for services and inventory management. In addition, the module will also cover the application of CRM concepts in different areas of the organization, business intelligence as well as the development and implementation of a CRM business plan.

Law & Governance

This module provides student with an understanding of the essential legal rules and governance structures that apply to businesses. Students will see how firms operate within the Singapore legal system and framework and apply the laws of contract, tort, agency, business organisations and intellectual property to structure sound business transactions. Principles of business ethics and good governance will also be infused throughout the module.

Certificate in International Trade Management (Elective) - TGS-2024042256

Global Trade & Forwarding Management

This module covers a wide range of topics such as international trade logistics, trade restrictions and customs practices. The management issues of import and export financing will also be covered. The module will enable learners to understand the policies, operations, logistics solutions, regulations and documentation related to freight forwarding.

Global Transportation Management

This module introduces the different modes of transport, namely land, air and sea, which are vital in facilitating international trade. The module will enable learners to understand route optimisation, and handling and transportation of different types of product, such as foodstuff, chemical and pharmaceutical products. Learners will be introduced to last mile delivery logistics and how it is shaping the future of urban transportation.

Warehouse & Fulfillment Management

Learners will understand how planning and automation drive efficient inventory control and storage management. The module will cover concepts of inventory planning and fulfillment, warehouse functions and decisions, handling and storage of products, and warehouse design and strategy. Learners will also be introduced to storage for temperature-controlled and hazardous products.

Certificate in Supply Chain Management (Elective) - TGS-2024042256

Supply Chain Integration

This module provides learners with an understanding of the vital role of supply chain management in end-to-end trade operations. Coverage on supply chain strategies, network designs and performance will train learners in skills such as solutions design thinking, systems thinking and business planning. Learners will gain an appreciation of the importance of having an agile and resilient supply chain.

Supply Chain Technology & Sustainability

International Procurement & Supply Management

Learners will learn how to select, engage and manage suppliers around the world. From prioritising requisitions to conducting financial analysis of suppliers to ensuring supplier compliance, learners will be trained to conduct negotiations and manage the entire procurement process. Professional practices are highlighted through the introduction of laws and ethics in procurement.

Certificate in Sustainability (Elective) - TGS-2024042256

Sustainable Business

Sustainable Business teaches learners the intricate relationship between economic, environmental, and social sustainability. By exploring the United Nations' Sustainable Development Goals (SDGs) and technology implementation, learners will learn the importance of sustainable business practices. Upon completing this module, learners will understand the sustainable value and work towards achieving the SDGs meaningfully within the corporate world.

Circular Economy

This module explores the principles behind the circular economy and how they can be applied to sustainable business practices. Learners will learn how businesses collaborate with stakeholders to take collective responsibility to eliminate waste, extend scarce resources, and transform the current take-make-waste system to promote sustainability. By doing this, businesses play a crucial role in positively impacting the world's environment and achieving sustainable economic growth for future generations.

Environmental, Social and Governance & Business Ethics

This module emphasises the role of ethics in the corporate world and highlights the impact of sound ethical practices on governance and sustainability. Learners will learn how open and transparent relationships with stakeholders, strong corporate governance and ethical behaviour can lead to achieving their organisation's sustainability goals. By the end of the module, learners will be equipped to apply these principles in business operations to create a sustainable future.

Certification

1 Diploma

5 Certificates

15 Modules

Certification

You are required to complete 5 modular certificates within 5-year validity period to be awarded the Diploma qualification.

Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

The following GCE ‘O’ Level grades and with at least 1 year of relevant work experience:
– English Language (Grade 1-6)
– Mathematics (Grade 1-6)
– One other subject(Grade 1-6)
OR NITEC with GPA >= 3.5
OR NITEC with GPA >= 3.0 and with at least 1 year of relevant work experience
OR Higher NITEC with GPA >= 2.0
OR Higher NITEC with GPA >= 1.5 and with at least 1 year of relevant work experience
OR NITEC in Technology or Services with GPA >= 3.5 and with at least 1 year of relevant working experience
OR Higher NITEC in Technology or Services with GPA >=2.0 and with at least 1 year of relevant working experience
OR relevant WSQ Advanced Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA and with at least 1 year of relevant working experience
OR applicants with at least 2 years of relevant working experience may apply for the course

Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Course Fees

Funding period for this course is from 1 Apr 2021 to 31 Dec 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. Refer here for course fees for SBMCs.

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)

Note:

The fees below are determined based on prevailing funding policies and subject to review and revision.
Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility	Fees
Full Course fee	$26369.28
Singapore Citizen Aged 40 & Above	$2636.90
PR Sponsored by SME	$2745.82
Singapore Citizen Sponsored by SME	$2745.82
Singapore Citizen Aged Below 40	$3955.42
Singapore PR	$10547.74
Long-Term Visit Pass Plus	$26369.28