Course Information
As organisations increasingly prioritise meeting Environment, Social, and Governance (ESG) targets, Facilities Management (FM) teams find themselves playing a more integral role in ESG initiatives and reporting. To enhance their efficiency and effectiveness in these efforts, FM practitioners must embrace and implement smart and sustainable technologies and methodologies. Through a facilitated course, participants will gain insights into the integration of smart and sustainable technologies to drive FM digitalisation and visualization that leads to positive and sustainable outcomes. The course will feature use cases from Ngee Ann Polytechnic (NP) and offer hands-on experience in the use of platforms such as Telegram to support FM practices.
SIFMA Members: 3 CPD points
Learning Outcomes
- Learn about NP’s Integrated Operations Centre journey, the challenges encountered and how they were overcome.
- Learn to harness powerful and easily available tools to achieve quick wins in FM digitalisation.
- Learn about the use of messaging services such as Telegram to facilitate FM operations.
- Be acquainted with Industry partners’ smart and/or digital FM platforms that can be deployed.
- Application of LUMA Human-Centered Design Thinking framework.
- Apply what you have learnt to define what success will look like for your organisation’s smart and sustainable FM drive, as well as how it can be achieved.
Course
Schedule
Course Run Date: 13 Jan – 15 Jan 2025
Course Run Application Period: 14 Nov – 23 Dec 2024
Time: 9am – 6pm
Venue: Ngee Ann Polytechnic
Lesson Plan
Day 1
- Ngee Ann Polytechnic Journey towards its’ Integrated Operations Centre (IOC) development
- Why did NP embark on this journey?
- NP’s definition of success for this journey
- NP’s deployment of smart and sustainable technologies
- The challenges encountered and overcoming them
- Integrated Operations Centre (IOC) Operations such as
- Security Ops using Physical Security Information Management (PSIM) and data/video analytics
- Management of FM operations, energy, water, ACMV, Lift, etc using BMS as well as IoT systems and Digital Twin.
- Integrated Operations Centre (IOC) Operations such as
- Smart Toilet Case Study with analytics
- Case study on Process Automation in FM and cost savings scenarios
- Case study on Dashboarding and Data Visualisation for data-driven insights and decision making
Day 2
- Use of Telegram chatbots for FM operations
- Telegram chatbot for FM operations
- Demonstration and prototyping simple Telegram chatbot
- Sharing by Partner(s) on their Smart Platforms and Devices
Day 3
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Introduction to LUMA Human-Centered Design
- Defining what success looks like.
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Determining how and what to implement
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Suggested solutions
Trainer's Profile
Raja Mohammad Fairuz is a dedicated educator and trained as an architect with a Masters in Architecture from the National University of Singapore. His career began at DP Architects, where he honed his architectural skills before transitioning into academia.
For the past 12 years, he has been a Senior Lecturer at the School of Design & Environment, Ngee Ann Polytechnic, where he teaches full-time students in the Diploma in Design (Architecture) programme. His expertise is reflected in the modules he teaches, including Design Studio and Architecture Materials & Technology. Additionally, he instructs CET students in Sustainable Building Construction within the Diploma in Engineering (Building Services and Fire Safety) programme.
Raja Mohammad Fairuz is also a certified LUMA Human-Centered Design (HCD) Instructor. He has successfully conducted LUMA HCD Practitioner courses for both internal and external audiences, including notable organisations such as UOB, RSN Navy, and AXS. His training repertoire extends to corporate settings, where he has led Participatory Design Short Courses for companies like OCBC and HDB.
A passionate advocate for community design, Raja Mohammad Fairuz is deeply committed to using design to address real-world challenges and achieve meaningful social impact. His dedication to this cause is evident in his involvement in local and overseas community service projects, as well as consultancy work aimed at fostering positive change. His contributions were recognised when he won the Public Service Transformation Award 2019: Citizen Engagement Excellence Award, a testament to his excellence in engaging citizens through design.
Course Fees
Funding period is till 31 Dec 2024.
SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.
Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.
Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM
GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024. As such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)
Note:
- The fees below are determined based on prevailing funding policies and subject to review and revision.
- Please refer to our FAQs for more information.
Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.
| Applicants / Eligibility | Fees |
|---|---|
| Full Course Fee | $1417.00 |
| Singaporeans aged below 40, Singapore Permanent Residents & LTVP+ qualified for SkillsFuture Funding | $425.10 |
| Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy | $165.10 |
| Singaporeans, Singapore Permanent Residents & LTVP+ qualified for Enhanced Training Support for SMEs | $165.10 |
| Others (and Repeat Students) | $1417.00 |